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Welcome to bNoteable Support
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I will not major in music. How can bNoteable help me?By signing up with us, you are showcasing your talent and ability to colleges so they can gain interest in you. This way, you can get accepted and / or be offered scholarhip money. Remember, not all college musicians that play in a college ensemble are music majors! This is true for college orchestras, marching bands, concert bands, wind ensembles, jazz bands, percussion ensembles, etc. Be sure to read our page "Why Choose Us." It is worth reading!
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How old do I have to be to sign up?13 or older. If under 13 we must receive verified parental or guardian consent.
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How do I know if a college views my profile?For all memberships (except Bronze), you will receive a notification in your dashboard when college faculty views your profile.
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How do I know if a college favorites my profile?For all memberships (except Bronze), you will receive a notification in your dashboard when college faculty likes or favorites your profile.
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Is bNoteable for high school students only?No. Students may sign up as early as the 6th grade.
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If I am in middle school or junior high, should i sign up?"Yes. The earlier you start, the better chances you will have to get noticed by colleges!
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I am an international student and do not live in the United States. Can I still sign up?Yes! bNoteable is a global company designed to help all student musicians around the world! In fact our founder is an immigrant and American citizen. We are proud to help EVERYONE!
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I do not live in the United States. Can I still sign up?Yes! bNoteable is for every high school musician.
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Can bNoteable help me get a scholarship even if I do not major in music?Yes. This is why its best to signup and start working on your profile early. Remember you are showcasing your talent and ability to colleges so they can gain interest in you. This way, you can get accepted and / or be offered scholarhip money. Remember, not all college musicians that play in a college ensemble are music majors! This is true for college orchestras, marching bands, concert bands, wind ensembles, jazz bands, percussion ensembles, etc. Be sure to read our page "Why Choose Us." It is worth reading!
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Do you have HBCUs that I can browse?Yes, we sure do! When logged in as a student, all you have to do is use the search term "HBCU" and all of them will be shown in your search results. It's easy.
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Can bNoteable help me get into college?Yes. We help you get noticed by colleges and maybe even your dream school! Remember, we want to make it easier for you to get noticed by colleges! Sign up today!
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What colleges do you have to offer?Since we are a startup company, we are currently adding many colleges to our list. It is growing from week to week! For now, we will only have colleges in the United States. As we grow, we definiatley plan on adding international universities to give users more opportunities.
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I am not enrolled in a high school band, orchestra, or choir class. Can I still sign up?"Yes! bNoteable is for all students that play musical instruments or who sing.
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What instrument or vocal part do I need to play or sing if I sign up?Woodwinds - Piccolo, Flute, Oboe, English Horn, Bassoon, Contra Basson, Eb Clarinet, Bb Clarinet, Bass Clarinet, Alto Clarinet, Contra Bass Clarinet, Soprano Saxophone, Alto Saxophone, Tenor Saxophone, Baritone Saxophone Brass - Trumpet, Flugelhorn, French Horn, Mellophone, Tenor Trombone, Bass Trombone, Euphonium, Baritone, Tuba, Sousaphone Percussion - Marching Snare, Marching Tenors, Marching Bass Drum, Marching Cymbals, All Concert Percussion Instruments & Accesssories, Concert Snare Drum, Concert Tom Toms, Concert Bass Drum, Timpani, Marimba, Xylophone, Cymbals, Glockenspiel, Chimes, Gong, Tambourine, Triangle, Drum Set Keyboard - Piano, Electronic Keyboard, Organ, Harpsichord, Accordion, Celesta Strings - Violin, Viola, Cello, String Bass, Harp, Acoustic Guitar, Electric Guitar, Electric Bass Guitar Vocal - Soprano, Mezzo Soprano, Alto, Tenor, Baritone, Bass
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What if I play more than one instrument or am in between vocal ranges?That's great! When creating your profile you can select one primary instrument/vocal part and add an optional one as well. Examples: Primary: Flute Secondary: Piccolo Primary: Violin Secondary: Piano Primary: Vocal - Soproano Secondary: Vocal - Mezzo Soprano
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Can I sign up if I play a keyboard instrument like the piano?Yes.
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Can I sign up if I play percussion?Yes.
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If I play percussion do I have to know how to play all of the percussion instruments?No. You will have the ability to specificy what you feel most comfortable playing. You can select a primary instrument and an optional secondary instrument. For example, if you feel most comfortable on the marching snare drum ONLY then you would select the following. Primary: Marching Snare Drum Secondary: None If you feel most comfortable on the marching snare drum AND all concert percussion you would select the following. Primary: Marching Snare Drum Secondary: All Concert Percussion Instruments & Accessories If you feel comfortable on all concert percussion instruments ONLY you would select the following. Primary: All Concert Percussion Instruments & Accessories Secondary: None
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Is this for vocal or choir students?Yes.
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Will my profile and information be open to the public?No, your information can only be viewed by you and colleges.
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How do I report something that is inappropriate or offensive?Please email us immediately at support@bNoteable.com. Be sure to include as much information as possible including screenshots or anything else that will help resolve the situation.
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How can I get more help?Contact us here or email us support@bNoteable.com.
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How do I contact you for customer support?We're happy to help. Simply click here.
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How much does it cost to sign up?There are two options. Bronze is free and the cost for our Gold Membership can be found on our "Get Started" page.
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After I sign up, how do I login to my account?"1. Go to our home page www.bNoteable.com. 2. Click "Login" in the menu which takes you to the portal page. 3. Click "Login" in the menu one more time and simply follow the prompts.
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How long is the a free or paid subscription?One year.
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How much will it cost to upgrade my subscription at a later date?The cost to upgrade your subscription is simply calculated as the price difference between tiers. The cost to upgrade is not prorated and is not dependent on the number of days remaining in your yearly subscription.
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Do you offer refunds?No. All sales are final and non-refundable. Our no refund policy includes any unused portion of your paid subscription. Be sure to visit our Terms of Use for more information.
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How do I cancel my subscription?Visit our contact page to email us or contact us direclty at support@bNoteable.com. We are happy to honor your request.
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How do I delete my account?Visit our contact page to email us or contact us direclty at support@bNoteable.com. We are happy to honor your request.
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Why can't I view colleges that have viewed my profile?You can only see who viewed your profile with the Gold subscription.
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Why can't I view colleges that have liked my profile?You can only see who liked your profile with the Gold subscription.
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What is the global post?This is where colleges will make announcemnets such as upcoming concerts, master classes, recitals, etc.
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Can I email a college director through the bNoteable platform?Yes but in an effort to avoid spamming, you can email them after they message you first.
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Why is there no tab or link to email colleges?There is no way to email colleges with the Bronze profile.
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Is there a data limit to the music highlight reel video that I can upload?Yes. It is 1GB but we suggested uploading a slightly smaller file so you (or colleges) don't run into any problems trying to view it on your profile.
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I need to change my name but the system will not let me. What do I do?No worries. Contact us here and we can change it for you.
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I need to change my mobile number but the system will not let me. What do I do?Contact us here and we will take care of it for you.
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When viewing college, scholarship, or summer camp information, why are some links dead?"When colleges update their websites, they do not notify us so we may not have the most updated information. Please contact us if you see a dead link.
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Is it possible for multiple faculty members to sign up?Yes. Simply contact us here.
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How much does it cost for faculty members to join?It is free.
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Why is a .edu email address required?Student safety is our main priorty. Therefore, every college faculty member must be currently employed by a college, univeristy, or conservatory, and have a working .edu email address.
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I do not want to use my .edu email address to enroll. Can I use another email address instead?Unfortunatley, no. Your account will not be approved.
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Why do you need my mobile number?It is simply used to create your account. It is not shared with any third party.
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I only have one category, not two. What should I select for my secondary category?"Simply select any other, DIFFERENT category. It will not affect your primary category in any way.
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I only have one discipline, not two. What should I select for my secondary discipline?"Simply select any other, DIFFERENT discipline. It will not affect your primary discipline in any way.
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I have more than two categories and/or disciplines. Can I add more?No, not at this time. Our system will only allow two. As we build and update the platform, we will consider adding this in the future. Please contact us if having more than two would help you.
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How do I login?You can only login if you have been approved. To login complete the following. 1. Go to www.bNoteable.com 2. In the menu, click "Login" which takes you to our portal page. 3. Click Login in the menu 4. Click "College Teacher" 5. Enter your credentials.
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If I view or favorite a student's profile, do they get notified?"Yes, but only if they are a Gold subscriber.
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What is the purpose of the 5 star rating system?The 5 star rating system is intended to help you keep track of students based on your own, internal, personal rating system. Therefore, you can select any amount of stars you wish for each student. Remember, nobody sees your stars except for you.
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Are students able to see what star rating I give them?No. The 5 star rating system is completely private and nobody (not even us) can see your stars.
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Do I have to use the 5 star rating system?No.
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Can I message (email) students through the platform?Yes (except for Bronze subscribers).
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How do I publicly announce an upcoming event, concert, masterclass, etc?"Click on the global posting icon. Select your audience, create your post and click send.
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When I create and send a global post, who does it go to?"It goes to the one (or two) categories that you selected when you sign up. For example, if you are a saxophone professor and globally post about your upcoming masterclass, not only do all saxophones on our platform receive your message, but all woodwinds do. Your post can potentially reach thousands of students.
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